Product and Artwork Quality Policy

Pixerr helps creators turn artwork and ideas into products and storefronts. To maintain a trustworthy, useful, and visually appealing experience for creators and customers, products and artwork made available through Pixerr must meet reasonable technical, presentation, customer-experience, and marketplace-quality standards.

This policy supplements Pixerr's Terms of Service, Seller Agreement, Content Guidelines, and other applicable policies.

1. Scope

This policy applies to artwork, generated images, uploaded images, product designs, product mockups, listings, titles, descriptions, storefronts, collections, and other creator-provided or creator-published content available through Pixerr.

Content may be reviewed automatically or manually, including after publication or after receiving customer or community reports.

2. Quality Standards

Products and artwork may be considered below Pixerr's quality standards when they contain or demonstrate problems including, but not limited to:

• Blurry, pixelated, distorted, stretched, corrupted, or improperly scaled artwork
• Poor cropping, unintended cutoffs, incorrect positioning, or designs placed outside the intended printable area
• Visible backgrounds, unwanted borders, transparency failures, halos, stray pixels, or other obvious image-processing artifacts
• Obvious generation defects, malformed elements, unreadable text, or visual errors that materially reduce the quality of the design
• Product mockups or listing images that materially misrepresent the product a customer is likely to receive
• Placeholder content, test listings, meaningless content, or substantially incomplete products
• Misleading, inaccurate, nonsensical, or insufficient titles, descriptions, pricing, or product information
• Excessive duplication, repeated near-duplicate listings, mass-generated spam, or content primarily intended to manipulate search, recommendations, or marketplace discovery
• Products or storefronts that create a consistently poor, deceptive, or confusing customer experience
• Other technical or presentation defects that make an item unsuitable for marketplace distribution or reasonably likely to disappoint customers

Pixerr does not require artwork to conform to a particular artistic style. Quality decisions should focus on technical execution, presentation, listing accuracy, customer expectations, marketplace integrity, and the overall user experience—not merely subjective disagreement with a creator's artistic taste.

3. Marketplace Distribution

Publishing or hosting content through Pixerr does not guarantee that the content will appear in marketplace search, recommendations, featured collections, promotional placements, home-page surfaces, social feeds, or other discovery features.

Pixerr may limit or remove content from discovery when it does not meet applicable quality standards, appears duplicative or low-value, performs poorly, creates a negative customer experience, or is otherwise unsuitable for promotion.

Content removed from marketplace discovery may remain available through the creator's storefront or a direct link unless Pixerr determines that stronger action is necessary.

4. Actions Pixerr May Take

Depending on the nature, severity, and frequency of a quality issue, Pixerr may take one or more of the following actions:

• Reduce or remove an item's visibility in marketplace discovery
• Mark a product or listing as needing improvement
• Request that the creator replace artwork or correct the listing
• Temporarily unpublish or disable a product
• Prevent defective or low-quality content from being applied to additional products
• Restrict bulk creation, automated publishing, or other publishing capabilities
• Remove content from Pixerr
• Suspend or terminate accounts involved in repeated, severe, deceptive, fraudulent, or abusive violations

Pixerr may take immediate action without prior notice when necessary to protect customers, creators, Pixerr, fulfillment partners, payment providers, or marketplace integrity.

Whenever reasonably practical, Pixerr may provide the creator with an explanation of the issue and an opportunity to correct it.

5. Repeated or Systematic Low-Quality Publishing

Creators are responsible for reviewing generated and uploaded content before making products available to customers.

Repeatedly publishing defective, incomplete, misleading, substantially duplicated, or obviously unreviewed content may result in publishing restrictions or account action, even when an individual item would otherwise qualify only for removal from discovery.

Automation, artificial intelligence, bulk-generation tools, or Pixerr-provided creation tools do not remove the creator's responsibility to review and approve their products.

6. Customer Expectations and Fulfillment

Creators should review product previews, printable areas, artwork placement, transparency, resolution, titles, descriptions, and other relevant product details before publication.

A design's appearance may vary slightly across product types, sizes, materials, print methods, screens, and fulfillment processes. These expected variations do not necessarily constitute a quality violation. However, creators must not knowingly publish mockups or descriptions that materially misrepresent the expected product.

7. Reviews, Reports, and Appeals

Creators who believe content was restricted or removed in error may contact Pixerr at support@pixerr.com or through the Help Center.

An appeal should identify the affected product, artwork, listing, or store and explain why the creator believes the content complies with this policy. Pixerr may uphold, modify, or reverse its original decision after review.

Submitting an appeal does not guarantee restoration, marketplace distribution, or promotional placement.

8. No Guarantee of Marketplace Placement

Pixerr retains editorial discretion over marketplace organization, recommendations, rankings, featured content, promotional placement, and discovery surfaces.

Even content that complies with this policy is not guaranteed visibility, ranking, traffic, sales, continued publication, or inclusion in any particular Pixerr experience.

9. Policy Updates

Pixerr may update this policy as its products, marketplace, technology, fulfillment processes, or quality standards evolve. Material updates will be reflected by revising the effective date or through another appropriate notice.

10. Contact

Questions or appeals concerning this policy may be submitted to support@pixerr.com or through the Help Center.