Pixerr Help Center

Welcome to the Pixerr Help Center! Find everything you need to get started, create amazing products, and grow your creative business.

What is Pixerr

Pixerr is a social commerce platform — not just a store builder. We handle hosting, secure checkout, and marketing automatically so you can focus on creating and earning. No domain names, no tech setup, just your creativity and our platform.

Getting Started

New to Pixerr? Learn how to set up your account, create your first artwork, and start selling products in minutes.

Start Here

Pixerr Studio (chat assistant)

Plain-English examples for Ask Pixerr: mockups, gallery, Sell this, Publish, multi-store, flash sales, transparency, and more—with “you say / what happens” for each flow.

Chat examples guide

AI Prompt Guide

Master prompts for Pixerr AI (powered by OpenAI). Learn techniques, styles, and best practices to create stunning artwork.

Learn Prompts

Import Remote Images

Have artwork hosted elsewhere? Paste a secure URL and Pixerr will download it, convert formats, and drop it into your gallery automatically.

Import from URLs

Stripe Connect Setup

Set up your Stripe Connect account to receive payouts when your products sell. Quick and secure setup guide.

Setup Payments

Creating Products

Learn how to apply artwork in Pixerr Studio, how store pricing works, manage your catalog, and optimize for sales.

Create Products

AI Product Backgrounds

Create professional, studio-quality backgrounds for your products using AI. Learn how backgrounds work, why they matter, and how to use tokens.

Learn About Backgrounds

Artwork Requirements

Learn about image resolution, file formats, and recommended sizes for professional print quality on all products.

View Guidelines

Subscription Plans

Compare plans, understand token usage, storefront QR codes, and choose the right subscription for your creative business needs.

View Plans

Troubleshooting

Having issues? Find solutions to common problems and learn how to contact support for help.

Get Help

Need More Help?

Can't find what you're looking for? Email our support team at support@pixerr.com and we'll get back to you within 24 hours.

Quick Tips

Start with the Free Plan: Try Pixerr risk-free with 300 monthly tokens and 24 products
Set up Stripe Connect early: Don't miss out on payouts—connect your bank account today
Experiment with AI styles: Different prompts and models create vastly different artwork
Check your tokens: Keep an eye on your monthly and hourly token limits in the dashboard
Understand earnings: Physical store prices are set by Pixerr from catalog cost + markup; factor in platform fees and fulfillment